Frequently Asked Questions
In the event of being unable to log in or reset the password, is it possible to transfer the credit points to another account?
Certainly, it is possible. Should an account become blocked, please reach out to our support team to facilitate the transfer of credit points to another account.
Do these credit points have an expiration period?
The reward points themselves do not have any expiration period. However, once a discount code is generated, it must be utilized within a 90-day period.
Where can i view these credit points?
You can check your reward points by visiting the following link: https://www.kidmaya.in/account#/loyalty/wallet.
Please log in to your account to access and view your reward points.
Upon redeeming my credit points, where can I obtain the discount code?
You can find it on the Loyalty program page, and/or the discount code will be sent to your registered email address.
Can this discount code be applied to every purchase, or is there a minimum purchase amount required?
A minimum cart value of 5000 rupees is required to utilize 1000 credit points, and a minimum of 10000 rupees is necessary for utilizing 5000 credit points.
Is it possible to reuse discount codes after they have been used once?
No, discount codes cannot be reused after they have been used once. Each code is valid for a single transaction.